Return & Exchange

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RETURN&EXCHANGE 


Our policy is valid within 14 days after signing. Mspringldy Store guarantees total customer satisfaction with the items you purchase from www.mspringldy.com.

 

In order to return an item customer is responsible for shipping back to us.

If you have received your item(s) defective or incorrect: 

-Take a picture of the defective/incorrect item(s) showing the issue.

-Email us at service@mspringldy.com

*Further instructions will be given through email. 

 

If you have received your item and would like a refund or exchange: 

-Email us at service@mspringldy.com

*Further instructions will be given through email 

 

Note: No-restocking to be charged to the consumers for the return of the product.

 

HOW WILL MY REFUND BE DISTRIBUTED?

-You will be refunded for the merchandise total

-Please be aware that the product must be in its original packaging and must be returned in the original condition that it was received, unused. We reserve the right to decline any item that comes back to us used.


HOW LONG WILL MY REFUND HIT MY BANK?

-The standard procedure for cross border credit card refund may takes 14~30 business days dependent on the issuing bank system.

-The domestic refund procedure normally takes 1~7 business days dependent on the issuing bank system.


LATE OR MISSING REFUNDS (if applicable)

-If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

-Next, contact your bank. There is often some processing time before a refund is posted.

-If you’ve done all of this, and you still have not received your refund yet, please contact us.

 

There are certain situations when only partial refunds are granted (if applicable)

-Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

 

CANCELLATION

Orders can only be canceled within 24 hours from the time of purchase. If it's more than 24 hours, we can no longer cancel the order as it has already been fulfilled by that time.

Please contact our Customer Service to get the return address.


We have been selling women outfit for many years. For the convenience of buying and using our services we have developed this online shop specialize in spring summer outfit. We have variety of product styles, Knitted Vest, Spring Knitted Cardigan, Long Sleeve Shirt, Spring Hoodie, Loungewear.

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